Sola Salon Studios | 1941 West Lumsden Road, Brandon, Florida 33511 | STUDIO 120
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filler@godaddy.com
CANCELLATION POLICY
We greatly appreciate at least a 6 hour notice to cancel your appointment. Your credit card on file will be charged a 50% cancellation fee if cancelling less than the 6 hour notice. You may cancel through your reminder confirmation link sent via email/text. If it is inside of the 6 hour window then it will not allow you to make changes. Please text me to cancel your appointment if it is with in 6 hours and your card on file will be charged the cancellation fee.
813-530-5919
RESCHEDULING POLICY
We greatly appreciate at least a 6 hour notice to reschedule an appointment. Your credit card on file will be charged a 50% fee for rescheduling less than the 6 hour notice. You may reschedule your appointment through your reminder confirmation link sent via email/text. If you do not see a later date, that means all slots are booked at the moment and its best to check back daily on the booking site for any last minute openings.
LATE POLICY
A 6 minute late grace period is allowed for all waxing services. If it exceeds, you will need to be rescheduled and you will be charged the 50% fee of your service(s). If you're receiving multiple services, we may be able to wax some but not all of your services depending on your time of arrival and the services we do not have time for will be charged at 50%.
NO SHOW POLICY
Every client will receive at least 3 reminders prior to an appointment. If a client is a no show (there was no contact made via text or email before the appointment) the credit card on file will be charged 100% of the scheduled service amount.
REMOVING SERVICES POLICY
All scheduled services must be completed at the time of appointment. If you need to remove any service(s), please do so at least 6 hours in advance by texting 813-530-5919 with your full name, date of service and which service you would like to remove. If a service cannot be completed or a service is removed at the time of the appointment for any reason, a 50% cancellation fee will be charged.
INVALID CREDIT CARD ON FILE POLICY
If your credit card on file is declined to any of the charges mentioned above, an invoice will be sent via email. The invoice will need to be paid within 48 hours and failure of payment within that time frame, will result in a declined appointment for future services. All future services will require a deposit.
THANK YOU SO MUCH FOR YOUR UNDERSTANDING!